Systems and Tools for Staff & Faculty

Links for various information systems and tools used by SPS staff and faculty. Pease note that some systems may require special permission to use, please reach out to your manager if you would like access to a select system.

For training resources and materials please refer to the following sites:

SPS Resources

SPS Helpdesk Links

IT Issues & Classroom Technology - Submit a ticket to the CUIT Service Desk / Email: [email protected] - They will respond to your inquiry within one business day, if you need immediate attention please call us.
- Phone: 212-854-1919
- Schedule an in-person appointment at the Walk-in Center - 202 Philosophy Hall - Mon-Fri: 10 a.m. - 4 p.m.
SPS Service – for Analytics, Facilities, & Information Systems requests/issues
SPS Finance – for finance and budget related requests/issues
SPS Web – for SPS website updates/requests
Curriculum & Instruction (CUSPS) – for instructional support requests/issues
SPS HR - for all SPS Human Resource requests

Zendesk Resources

Zendesk YouTube Channel: https://www.youtube.com/c/zendesk
Zendesk Overview (Basics): https://www.youtube.com/watch?v=f2tu2G5MYH4

Academic Systems/Tools

Slate – a comprehensive CRM platform for admissions and enrollment management, student success, advising, and faculty information management
Stellic – Degree audit tool for students and advisors
SPS Engage powered by Campus Groups – Campus/Student engagement platform
SIS – Student Information System
SPS Talent powered by 12Twenty – Student and alumni job board
Wepow – Asynchronous video interview platform
SmartRecruiters – SPS Faculty recruiting and hiring platform
Canvas – Learning Management System

Productivity Tools

FrontApp – for team/group alias shared inboxes
Confluence – A team workspace to create, collaborate, and organize all your work in one place
Smartsheets – A spreadsheet based tool where you can also assign tasks, track project progress, manage calendars, share documents, and manage other work
Asana – Project management platform
Grouper - CUIT managed enterprise group and access management system
Qualtrics - Powerful online survey tool
PowerBI – SPS data visualization tool for select student and admissions data (sign in using [email protected])
Harvest – time and project tracking tool
SPS Zoom – web portal for your SPS Zoom account
CUIT Zoom – web portal for your CU Zoom account (faculty)
Panopto – Zoom/Media file management platform
RingCentral – Virtual phone tool (VoIP) built on a Zoom platform, will eventually replace Zoom

Facilities Tools

A&S Room Booking – Room booking portal for A&S classrooms
Acuity – Student & faculty room and appointment scheduling tool
Wisp – space management tool used by operations and facilities
CUIT – Central IT Service Desk