Instructional Support
The Instructional Support (IS) team provides comprehensive operational and logistical support to academic programs, internal departments, and faculty across the School of Professional Studies. Operating at the intersection of academic operations and classroom experience, the team works to ensure seamless delivery of instruction and an exceptional learning environment for all SPS courses.
As a central service unit and trusted campus resource, IS is widely regarded as the “go-to” team for day-to-day academic support. In addition to frontline classroom assistance, event and space coordination, and program logistics, the team collaborates closely with internal partners across SPS to resolve complex needs and implement best practices that enhance instructional operations. Serving as the “311” of SPS, IS provides direct support whenever possible and expertly routes requests to the appropriate departments to keep academic activities running smoothly and effectively.
They handle a number of service-related requests including:
- Process requests via the room scheduling software
- Classroom and academic space management
- Obtaining materials for teaching (printouts, books, supplies)
- Obtain copyright clearances; Issue SSOL requests – Wait Lists, Grade Changes.
- Support distribution of course information.
Further Information & Helpful Resources